Dispatcher / Operator Wanted

Greater Accra, Asylum Down, 23 hours ago

Star Taxi, Yango

Full-Time

1. Accompanies drivers when working "on the line": • answers drivers' calls around the clock, and answers their questions by phone and WhatsApp; • solves the problems of drivers related to the operation of the application, orders, passengers, partners, etc.; • conveys essential information from the taxi fleet to drivers. 2. Works in the office room: • looking for new drivers, searching for new applicants, calling drivers for a job. Retrieving the cars; • monitors the work of drivers; • monitors debtors on rent. sets limits for them; • monitors the movement of drivers. 3. Acceptance of new drivers • telephone conversations with potential new drivers, explanation of working conditions; • Registration of new drivers, preparation and signing of documents • Corresponding with drivers, reach them over the phone.

We are looking for young and active candidates who: • able to work on a computer at the level of a middle user( Microsoft WORD, EXCEL); • have an analytical mind; • have strong oral and written communication skills, able to resolve issues and work with personnel; • able to make informed decisions, be calm, polite; • ready to be on the phone for a long time.

• able to work on a computer at the level of a middle user( Microsoft WORD, EXCEL); • have an analytical mind; • have strong oral and written communication skills, able to resolve issues and work with personnel; • able to make informed decisions, be calm, polite; • ready to be on the phone for a long time.

1 year