Customer Service Representative

Full-Time

Office

July 31, 2024

Interacting with customers to address their concerns, answering their questions and to identify customer needs and expectations to be able to deliver service requests. Also, ensuring the customer receives an effective service by being efficient, knowledgeable and consistent in delivery, with the objective of achieving first contact resolution.

Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Efficiency and product knowledge